Contact information

Have questions about our LEGO display cases, orders, or policies? We're here to help!

How to Reach Us

Email support (recommended)
support@nookbrick.com

Response time: We typically reply within 24–48 hours (Monday to Friday, Hong Kong Time, excluding public holidays).

For urgent issues, please mark your email subject with “URGENT”.

Business Information

Registered business name
NOOKBRICKS Studio Limited

Company registration number
80714851

Registered office (Hong Kong)
Room C20, Factory 1, 4/F, Sing Win Factory Building,
Nos. 15–17 Shing Yip Street, Kwun Tong, Hong Kong.

By appointment only. We do not accept returns here.

Fulfillment center

Our warehouse and return center is located in Dongguan, China. Please contact us at support@nookbrick.com to obtain a Return Merchandise Authorization (RMA) before sending anything back.

Frequently Asked Questions

Before contacting us, please check our FAQs page for quick answers regarding order tracking, returns, international shipping, and product compatibility.